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Infants

If a child is under the age of 2 years, they can fly as a lap child for free. A full-price ticket is required if a passenger desires an additional seat for the child, or the child to be locked in a car seat. If a child is 2 years or older, they must be in their own seat and pay full price.

Unaccompanied Minors

A child traveling without a parent and/or guardian between the ages of 7 and 15 must travel with completed unaccompanied minor paperwork.   

The unaccompanied minor paperwork must be completed by the parent/guardian at the departure airport. The parent or responsible party is also required to remain present at the departure airport until the aircraft is airborne. Upon arriving, the parent or responsible party meeting the unaccompanied child at his or her destination must be present at the scheduled arrival time and must present valid identification that matches the Unaccompanied Minor Form prior to the child being released. The parent or responsible party must be at least 18 years of age or older. 

Taos Air does not offer unaccompanied minor service connecting to or from other flights; be they on Taos Air or another Carrier. This service is only offered on direct, nonstop Taos Air flights. 

Guests must call 833.359.8267 (FLY TAOS) at least 24 hours before departure to confirm this request. 

Teenagers from age fifteen (15) to seventeen (17) may fly unaccompanied without ID or additional documentation. Passengers of this age will be treated as an adult and do not require the unaccompanied minor procedures.  

Checked Baggage

Each guest is permitted to check two pieces of baggage free of charge (up to 38 lbs in total weight), including snow sports equipment. One boot bag and one ski/snowboard bag are treated as one piece of baggage.  

Any additional checked baggage will be subject to a fee of $50 for each additional piece. Guests may travel with bicycles for a fee of $50, however guests need to pre-reserve space when making their reservation. Space is limited to three bicycles per flight and subject to availability. If a guest arrives with a bicycle without a reservation, it may not be accommodated.

Carry-On Baggage

Guests are allowed one carry-on bag plus one personal item, such as a purse, briefcase or laptop computer. 

Third Party Bookings

Passengers who book with a third party (i.e. Expedia, Travelocity, etc.) must contact their third party for changes and/or refunds.  

Changes or Missed Flights

Standard FareFull Flex
RefundabilityNonrefundableRefundable
Change FeeNo fee, guest pays any difference in fare; no residual credit if fare is lower than original fare.No fee, guest pays any difference in fare 
No ShowFailure to cancel or change a reservation 24 hours or greater after departure is considered a no-show. The entire reservation is canceled, and fare is forfeited.Failure to cancel or change a reservation 24 hours or greater after departure is considered a no-show. The entire reservation is canceled, and fare is forfeited. 

If a customer wants to travel on the same day as the missed flight and no Taos Air flights are available, the customer will be responsible for finding alternative transportation.

Refunds

The Full Flex fare is fully refundable until 24 hours after departure. 

All other tickets are non-refundable. However, tickets may be changed free of charge and are valid for one year from the original purchase date. The guest is responsible for any difference in fare and forfeits any residual value if ticket change results in a lower fare Any residual value is forfeited once ticket(s) have been ticketed using flight credits and/or vouchers applied to new flight reservations. If unused beyond one year, the guest loses 100% of the value of the ticket.

Fare Rules

Taos Air flights are public charters sold and operated by Advanced Air, LLC as a direct air carrier. Flights are subject to Department of Transportation Public Charter Regulations. Please review these policies and the Participant Agreement below.  

Taos Air is a public/private partnership dedicated to providing air service to/from Taos and the Enchanted Circle region. Partners include: