What if my new JSX Air itinerary does not work for me? Can I cancel my trip and receive a full refund? All Winter passengers will automatically be refunded for their previous Taos Air reservations. If the new itinerary that you receive from JSX Air does not work for you, please contact JSX Air at (800) 435-9579. You will not be charged until you confirm your new itinerary with JSX Air over the phone.